Uninstall Onavo ProtectOnavo Protect for AndroidOnavo Protect for iPhone/iPad
You can uninstall the Protect app and profile from your iPad by following these instructions. The steps for removing the app on iPads are the same as for iPhones.
In some cases, you might need to delete an Onavo profile on your device in addition to removing the app. Follow these instructions to check if you have a profile on your phone and learn how to remove it.
Since we're no longer supporting Onavo Protect, you may experience some internet connectivity issues. Remove the Protect app completely to avoid any issue. Follow these instructions for iPhones and iPads to uninstall the app.
If you still experience issues with your internet connection after following all of our instructions, we recommend that you contact the maker of your device.
Protect for Android uses a free, fast and secure VPN to protect and encrypt your personal information on all connections. By monitoring your data, Protect helps you manage your mobile data usage and limit apps that use lots of data. When an app uses large amounts of data, you'll get notified and can choose to take several actions: limit the app to Wi-Fi, block the app from using background data or set an alert when the app reaches certain amounts of data.
Onavo Protect uses two different VPN types - one to manage data usage and the other to protect your connection. This allows you to turn VPN Protection off while still managing the way your apps use mobile data. To enjoy VPN Protection, be sure to install your VPN and turn Protection on.
No, but entering your data plan will help you get the most out of the app. You'll get customized notifications and alerts according to your data usage and availibility.
Yes, Onavo Protect monitors all types of data usage including background, foreground, and Wi-Fi usage. Please note that your operator's data usage accounting may differ from ours.
A VPN is a Virtual Private Network used to encrypt data sent on the internet. It is often used to secure personal information on potentially unsecured internet connections.
Some apps use your mobile data even when closed, to send and receive updates. To prevent apps from using data in the background, open Protect and go to My Data Usage. Locate the relevant app in the list of apps, select "Limit Background Data" and tap the checkmark on the upper right corner of the screen. The app will be blocked from using background data but will still connect to the internet in the background on Wi-Fi networks. To see which apps have been blocked, or to unblock apps, go to the Activity Center.
Yes. Onavo Protect constantly monitors the data usage on your phone and will let you know if any suspicious behavior requires your attention. For example, if an app uses too much data, or your internet connections is not secure, Onavo Protect will alert you and recommend what action to take.
Yes. To turn off notifications open the Settings menu in the top-left corner of the screen. Under Allow Notifications, you can choose which types of notifications you'd like to turn off.
Onavo Protect uses two different VPN types - one to manage data usage and the other to protect your connection. This allows you to turn VPN Protection off while still managing the way your apps use mobile data. The VPN icon in the status bar refers to Protect's data management abilities. To remove the VPN icon from the status bar, swipe down from the top of the screen, tap on "VPN is activated by Protect" and then tap on "Disconnect". Note that when removing the VPN, you won't be able to use Protect to block or limit apps using lots of data, or to protect your personal information.
To upgrade Onavo Protect, you might need to uninstall the app and then reinstall. You can simply uninstall Protect by long-tapping the icon and tapping the X in the corner, and then install it again from the App Store.
If you can't use Siri with Onavo Protect installed, you might need to uninstall the app and then reinstall. You can simply uninstall Protect by long-tapping the icon and tapping the X in the corner, and then install it again from the App Store.
Onavo Protect blocks online threats when browsing the web using your iPhone or iPad. To function properly, you need to successfully install a profile during the first launch of the app, which in turns sets up a VPN on the device.
No. Onavo Protect alerts of online threats when browsing the web using mobile Safari or any other mobile browser. Apps work in a different environment than web browsing. At this point Onavo Protect does not handle app data security.
A VPN (or Virtual Private Network) is an encryption protocol for Internet data transmissions. It is mainly used to secure data links between safeguarded servers and end-points (such as mobile devices, laptops, etc.) residing in a potentially unsecured environment. iPhone and iPad come with VPN software pre-loaded which is used by Onavo Protect. When you first launch Onavo Protect you'll be requested to install a "VPN Profile". This profile is used to configure the iPhone or iPad internal VPN to work with Onavo's Data Protection cloud service. Please follow the instructions to ensure your profile is installed correctly.
Onavo Protect uses an industry-standard VPN in order to add a security and encryption layer on top of all your data communications. The Onavo VPN is also responsible for detecting potentially harmful sites and block them before they reach your mobile device.
To pause Onavo Protect services, open Protect and go to Settings > VPN Profile. Tap on the Protection toggle to turn protection off. For older versions of Onavo Protect, you can pause protection in the Settings app. Go to Settings > General VPN, and tap on the ( i ) icon next to Onavo. Turn Connect On Demand off and tap Save. Onavo Protect will stay paused until you go back to your Connect On Demand page and turn it back on.
Yes. As long as the Onavo profile is installed, Protect will automatically kick in when you open your browser. To verify the status of your profile, open the app - the top bar should say "Protection is ON".
Onavo Protect uses a combination of multiple heuristics to identify, warn and in some cases block potentially harmful sites. In addition, some sites are not identified as harmful but may have unsecure elements which may be used by a potential attacker to obtain personal or sensitive information.
Phishing is when malicious parties fraudulently clone a popular and trusted website. The purpose is to lure you into providing your personal information in order to steal your identity, money or other sensitive data.
Unsecured websites contain sensitive information without using data encryption, and may allow other people to access your personal information. Your identity, credentials or other sensitive data may be compromised.
Onavo Protect can identify forms you submit which may send your personal or sensitive information (such as passwords, SSN, bank account details, etc.) over non-secure connections. In such cases, there is a possibility that an attacker may be able to eavesdrop and obtain that information without your knowledge. Onavo Protect alerts you when such forms are found, and The VPN encryption layer helps to prevent most of the potential eavesdropping method.
Onavo Protect uses a combination of multiple heuristics to identify and block potentially harmful sites. Our algorithms constantly evolve and occasionally we may identify safe websites as potentially harmful. If a site you know is safe was blocked by Onavo Protect, you can click on "Continue Anyways" to continue browsing.
For most versions of Onavo Protect, you can simply uninstall the app by long-tapping the icon and clicking on the X in the corner. For older versions of Onavo Protect, you will need to manually uninstall the VPN profile in the Settings app. Go to Settings > General > Profiles & Device Management (or "Profiles"), tap the Onavo profile and select Delete Profile.
We would like to hear why you decided to uninstall Onavo Protect - please email us at why@onavo.com.