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Terms of Service

ONAVO, A FACEBOOK COMPANY, RESPECTS YOUR PRIVACY. PLEASE REVIEW OUR TERMS OF SERVICE AND OUR PRIVACY POLICY TO LEARN HOW WE OPERATE AND TREAT THE DATA WE RECEIVE IN CONNECTION WITH PROVIDING OUR SERVICES.

THIS TERMS OF SERVICE AGREEMENT (THE "AGREEMENT") GOVERNS YOUR USE OF [FACEBOOK ISRAEL LTD'S AND ONAVO INC'S ] ("ONAVO", "WE", "OUR", OR "US") ONAVO MOBILE APPLICATIONS PROTECT, FREE VPN + DATA MANAGER, AND ANY NEW MOBILE APPLICATIONS THAT ONAVO MAY INTRODUCE (THE "APPS"), THE ONAVO WEBSITE AT WWW.ONAVO.COM (THE "WEBSITE"), AND OTHER WEBSITES AND ONLINE SERVICES THAT LINK TO THESE TERMS. COLLECTIVELY, WE REFER TO THESE, INCLUDING THE APPS AND THE WEBSITE, AS THE "SERVICES". PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE SERVICES. BY USING THE SERVICES, YOU HEREBY ACKNOWLEDGE AND AGREE THAT YOU HAVE READ AND UNDERSTAND THIS AGREEMENT AND AGREE TO BE LEGALLY BOUND BY IT. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS IN THIS AGREEMENT, YOU MAY NOT INSTALL, ACCESS OR USE THE SERVICES.

This Agreement applies to the use of the Services and any Content (defined below under "Additional Definitions" at section 19) included therein by every computer or other communication means (such as mobile phones, tablets, e-readers, or other digital devices, etc.). This Agreement further applies to the use of the Services via the Internet or any other communication networks.

You affirm that you are at least 13 years old. If you are under 13 years of age, you may not use the Services.

ARBITRATION NOTICE: FOR USERS NOT RESIDENT IN THE EUROPEAN UNION, YOU AGREE THAT DISPUTES BETWEEN YOU AND US WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. WE EXPLAIN SOME EXCEPTIONS AND HOW YOU CAN OPT OUT OF ARBITRATION BELOW.

1. The Services

Onavo provides Apps that perform functions like analyzing mobile data usage and helping to secure mobile data communications on certain mobile platforms and communication networks. By using the Apps, your access to the Internet through your device may be routed through Onavo's servers, which, among other things, may analyze your mobile data usage or help secure your information for your benefit. For more information about Onavo's Services, please visit the Website.

2. Grant of License

Onavo grants you a limited, non-exclusive, non-transferable, revocable license, without right to sub-license, to access and use the Services, solely for your own personal purposes, subject to the terms and conditions of this Agreement. All rights not expressly granted herein are reserved by Onavo. You may not interfere in any manner with the functionality of the Services or use the Services in any way that breaches any code of conduct, policy or other notice applicable to the Services.

3. IP Ownership

Onavo alone shall own all rights, title and interest evidenced by, embodied in, and/or attached/connected/related to the Services, including, but not limited to, all related Intellectual Property Rights (defined below) in and to the Services, the Content, Onavo Technology (defined below) and any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or any other party relating to the Services. Onavo's name, trademarks, service marks, logos, and the product names associated with the Services are trademarks and/or service marks and/or trade names owned by Onavo or third parties who licensed their rights to Onavo, and no right or license is granted hereunder to use them.

The Onavo Apps and any software that is made available to download from the Website is copyrighted and is subject to this Agreement. Any reproduction or redistribution of the Apps or the software not in accordance with this Agreement is expressly prohibited, and may result in civil and criminal penalties.

Unless otherwise expressly permitted in this Agreement or by law, you may not copy, distribute, display or perform publicly, sublicense, decompile, disassemble, reduce to human readable form, execute publicly, make available to the public, adapt, make commercial use, process, compile, translate, sell, lend, rent, reverse engineer, combine with other software, modify or create derivative works of any of the Services, which are subject to Intellectual Property Rights or other proprietary rights, either by yourself or by a third party on your behalf, in any way or by any means, including, but not limited to electronic, mechanical or optical means.

You may not adapt or use otherwise any name, mark or logo that is identical, or confusingly similar to any of Onavo's trademarks. When used with Onavo's permission, all trademarks must be identified as trademarks of Onavo using the appropriate symbol (e.g., ™ or ®).

You must avoid any action or omission which may dilute, or tarnish Onavo's goodwill or reputation.

You agree to abide by all messages and signs pertaining to proprietary rights, such as - Copyright mark [©] or Trademark [® or ™] accompanying the Content. You agree to retain and not to distort, remove or tamper with any trademark, logo, copyright or other intellectual property notice appearing on or contained within the Services, whether of Onavo or any other third parties.

We do not claim ownership over content, such as text and images, that you may upload through the Services. However, when you do so, you represent and warrant that you are the rightful owner of all rights to that content or that you are licensed by the rightful owners to post and use such content on the Internet through the Services, in accordance with these terms. Without derogating from the foregoing, Onavo does not endorse or assume any responsibility with respect to content posted by users through the Services and marked improperly.

This Agreement does not convey to you any ownership interest in or to the Services, but only a limited and revocable right of use in accordance with the terms of this Agreement. Nothing in this Agreement constitutes a waiver of Onavo's Intellectual Property Rights under any law. Use of the Services in violation of the limited license granted hereunder will result in the termination of this license and may expose you to claims for damages. You agree to take all necessary steps to prevent any unauthorized disclosure or use of the Services, or any part thereof, by others.

4. Responsibilities and Acceptable Use of the Services

4.1. You are responsible for all of the acts or omissions associated with your access and use of the Services and the access and use of the Services by anyone on your behalf. You will abide by all applicable local, state, national and foreign laws, treaties and regulations in connection with your use of the Services, including without limitation those related to data privacy, international communications and the transmission of technical or personal data.

4.2. You specifically agree not to, in any way: (i) access (or attempt to access) the Services by any unauthorized or automated means, other than through the interface that is provided by Onavo; (ii) breach this Agreement or any other applicable rules and instructions that we have notified to you with respect to the use of the Services; (iii) interfere with or disrupt the integrity or damage the performance of the Services or any other computer system or network or circumvent or manipulate the operation, or functionality of the Services, including any hosting services provided to facilitate the Services; (iv) use the Services for commercial purposes; including but not limited to, sending commercial email solicitation or advertisements, or any unsolicited bulk e-mail or unsolicited commercial e-mail or any activities that violate anti-spamming laws and regulations; (v) post false, inaccurate, or misleading content or content which is not compatible with the rules of behavior in any of the Services; (vi) use robots, crawlers and similar applications to collect and compile Content from the Services, for the purposes of competing with the Services, or in such ways that might impair or disrupt the Services' functionality; (vii) impersonate any person or entity, or make any false statement pertaining to your identity, employment, agency or affiliation with any person or entity; (viii) collect or process the personal information of others in any impermissible or unauthorized manner (ix) post commercial content, including advertisements, sponsorships, solicitations, endorsements and public relations material, except as expressly permitted and in designated zones only; (x) export illegally any controlled or restricted items, including software, algorithms, or other data that is subject to export laws; (xi) engage in any illegal activities, including advertising, transmitting, or otherwise making available gambling sites or services or disseminating, promoting or facilitating child pornography; (xii) violate the security or integrity of any network, computer or communications system, software application, or network or computing device involved in the Services; (xiii) interfere with the proper functioning of any System, including deliberate attempts to overload a system by mail bombing or flooding techniques; (xiv) send, store, provide or link through the Services to any content or material that may reasonably be deemed as:

  • Infringing or violating Intellectual Property Rights of other parties, including patents, copyrights and trademarks;
  • Software viruses, Trojan horses, worms, vandals, spyware and any other malicious applications or any other similar software or programs that may damage the operation of the Services;
  • Encouraging, supporting, assisting, providing instructions or advising in the committing of a criminal offense, under the applicable laws;
  • Constituting a violation of a person's right for privacy or right of publicity;
  • Prohibited by any applicable law, including court restraining orders, to be posted, published, disseminated, or otherwise made available to the public;
  • Threatening, abusive, harassing, defamatory, libelous, vulgar, obscene or racially, ethnically or otherwise objectionable;
  • Unsolicited commercial communications ('spam'), chain letters, or pyramid schemes.
  • Should Onavo become aware that you have violated section 4.2 above, Onavo shall be entitled, at its own discretion, to remove the content in violation immediately, terminate your user account under section 9 below and/or notify the relevant authorities.

    WE EMPLOY VARIOUS TECHNOLOGICAL MEASURES TO MONITOR, DETECT AND PREVENT MISUSE OF THE SERVICES. WE MAY USE SUCH MEASURES AND THE DATA COLLECTED THROUGH THEM, IN ORDER TO ENFORCE THIS AGREEMENT AND HANDLE THE RESULTS OF ANY WRONGDOINGS OR MISCONDUCT WITH RESPECT TO THE SERVICES.

    5. Registration and User account

    Registration for the Services is free of charge. When you register for the Services, we may ask you to provide us with certain contact and personal details. False, incorrect, or outdated information may impair our ability to contact you.

    You are fully accountable for any outcome resulting from your failure to provide true, accurate and complete details in the course of the registration process, and for any use or misuse of your account.

    6. Privacy

    Onavo's Privacy Policy, which you must agree to in order to use our Services, describes the types of information we receive and collect from you, how we use and share this information, and your rights with respect to that information. For example, we may receive information such as the type of device you use, its operating system, your mobile carrier or network, your device identifier, applications you have installed as well as your usage of applications, their data consumption and the activities you have undertaken in relation to the Services. Please visit our Privacy Policy for more information.

    7. Availability & Internet Delays

    Onavo will make reasonable efforts to have the Services running efficiently and accessible at all times. However, the availability and functionality of the Services depend on various factors and elements, including software, hardware and communication networks provided by third parties. These factors are not fault free. Onavo does not warrant that the Services will operate in an uninterrupted or error-free manner, or that they will always be available, free from all harmful components, or that they are safe, secured from unauthorized access to the Services' computers, immune from damages, free of malfunctions, bugs or failures, including, but not limited to hardware failures, software failures and software communication failures, originating either in Onavo or any other provider. Such incidents will not be considered a breach of this Agreement.

    8. Data Modification

    Onavo's Services may make certain technical modifications to data that you send or receive for your benefit. Such modifications include, but are not limited to, changing of fonts, reducing picture resolutions, and encrypting data. Such modifications are an integral part of certain Services, such as the Apps, and are necessary in order to provide you with the Services. If you do not agree to these modifications, please do not install the Apps and refrain from using the Services.

    9. Term and Termination

    If we determine that you have clearly, seriously or repeatedly breached the terms of this Agreement or any policies relating to the Services, Onavo may terminate this Agreement, and/or suspend or terminate your access to the Services. We will as far as practicable give notice to users of suspending or terminating the Services and the reasons for this action by notice on our Website, the Apps and/or by other available communications. We may also terminate or suspend your access to the Services for our technical, security or legal reasons. You may appeal the termination or suspension by contacting us at support@onavo.com. Upon such termination or suspension, your right to use the Services will immediately cease. You may discontinue your use of the Services for any reason and at any time. You may remove the configuration of the Service from your mobile device. You may also cancel your user account by contacting us at support@onavo.com. You agree and acknowledge that we do not assume any responsibility with respect to, or in connection with the termination of the Services' operations and loss of any data as a result.

    Any unauthorized use of the Services or other failure by you to comply with the terms of this Agreement will be deemed a material breach of this Agreement and will entitle Onavo, without derogating from any other remedies available to it, to immediately suspend or terminate this Agreement with no liability to you.

    10. Disclaimer of Warranties

    10.1. THE SERVICES AND THE CONTENT ARE PROVIDED TO YOU STRICTLY ON AN "AS IS" BASIS. ALL CONDITIONS, REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD-PARTY RIGHTS IN RELATION TO THE SERVICE OR THE CONTENT, ARE HEREBY DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW BY ONAVO (INCLUDING ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SUCCESSORS OR ASSIGNEES) AND ITS LICENSORS. WITHOUT DEROGATING FROM THE AFORESAID, ONAVO AND ITS LICENSORS MAKE NO REPRESENTATION, WARRANTY, OR GUARANTY AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, ACCURACY OR COMPLETENESS OF THE SERVICES, THE ONAVO TOOLS OR ANY CONTENT. ONAVO (INCLUDING ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SUCCESSORS OR ASSIGNEES) AND ITS LICENSORS DO NOT REPRESENT OR WARRANT THAT (A) THE USE OF THE SERVICES WILL BE TIMELY, UNINTERRUPTED, UNSUSPENDED FOR UNSCHEDULED DOWNTIME, FREE OF LIMITATIONS, OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM OR DATA; (B) THE SERVICES AND/OR THEIR QUALITY WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; (C) ANY CONTENT WILL BE ACCURATE OR RELIABLE; (D) ERRORS OR DEFECTS WILL BE CORRECTED; (E) THAT THE SERVICES OR THE SERVER(S) THAT MAKE THE SERVICES AVAILABLE ARE SAFE, FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR SECURE FROM UNAUTHORIZED ACCESS; (F) THAT THE SERVICES OR THE SERVER(S) THAT MAKE THE SERVICES AVAILABLE ARE IMMUNE FROM ANY INTERRUPTION OR SUSPENSION CAUSED BY FACTORS OUTSIDE OF ONAVO OR THE SERVERS' OPERATORS' REASONABLE CONTROL, INCLUDING ANY FORCE MAJEURE EVENT OR INTERNET ACCESS OR RELATED PROBLEMS; (G) THAT YOUR MOBILE DEVICE WILL BE COMPATIBLE WITH ONAVO'S SOFTWARE AND SERVICES; OR (H) THAT THE DATA TRANSFERRED THROUGH THE SERVICES WILL ALWAYS BE COMPLETE, TIMELY AND WITHOUT ANY CHANGES. ONAVO SHALL BE EXCUSED FROM THE PERFORMANCE OF ITS OBLIGATIONS UNDER THIS AGREEMENT INSOFAR AS THE PERFORMANCE IS PREVENTED OR INTERFERED WITH DUE TO DETRIMENTAL ACTS OR CONDITIONS OF THIRD PARTIES, SUCH AS SERVICE OR COMMUNICATIONS PROVIDERS.

    ANY APPS DOWNLOADED FROM ONAVO ARE SUBJECT TO THIS AGREEMENT, WHICH SHOULD BE REVIEWED CAREFULLY BEFORE DOWNLOADING AND INSTALLING ONAVO'S APPS. YOU ACKNOWLEDGE AND AGREE THAT THE CONTENT IS PROVIDED AS AN EXAMPLE ONLY AND THAT YOU WILL EXERCISE YOUR OWN INDEPENDENT ANALYSIS AND JUDGMENT IN YOUR USE OF THESE SERVICES. ONAVO ASSUMES NO LIABILITY FOR YOUR USE OF THE CONTENT OR ANY APPLICATIONS ASSISTANCE PROVIDED BY ONAVO. USE OF THE INFORMATION PROVIDED ON THE WEBSITE MAY REQUIRE A LICENSE FROM ONAVO OR A THIRD PARTY UNDER THE PATENTS OR OTHER INTELLECTUAL PROPERTY RIGHTS OF ONAVO OR THAT THIRD PARTY.

    10.2. Onavo reserves the right to make corrections, modifications, enhancements, improvements and other changes to the Services provided that Onavo provides you with notice of any material changes in accordance with section 14 of these terms. Onavo also reserves the right to discontinue the Services provided that notice is provided to you ina accordance with clause 14 of the terms.

    11. Limitation of Liability

    11.1. IN NO EVENT SHALL ONAVO BE LIABLE TO ANYONE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY TYPE OR KIND (INCLUDING LOSS OF DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THE SERVICES, INCLUDING BUT NOT LIMITED TO THE USE OR INABILITY TO USE THE SERVICES, OR FOR ANY CONTENT OBTAINED FROM OR THROUGH THE SERVICES, ANY INTERRUPTION, INACCURACY, ERROR OR OMISSION, EVEN IF ONAVO HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    11.2. Certain states and/or jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental, consequential or certain other types of damages, so the exclusions set forth above may not apply to you. You may have additional statutory legal remedies in your jurisdiction.

    11.3. Insofar as the Services utilize components or functions operated or managed by third parties, Onavo will not be liable for any form of liability, including, but not limited to any direct or indirect damage, pecuniary or otherwise, arising from the use of, reliance on, or in connection with, such third parties' components and functions.

    12. Links

    The Services may contain links to other websites or mobile applications provided by third parties. We do not operate or monitor the content of these websites or mobile applications. These third party websites, content or mobile applications are subject to their own terms of service and privacy policies. You may find them or the information and content posted therein not compatible with your requirements, objectionable, annoying, improper, unlawful or immoral.

    By linking to a third-party website or mobile application, we do not endorse or sponsor its content, confirm its accuracy, credibility, authenticity, reliability, validity, integrity or legality. We assume no responsibility for such third party websites, content or mobile applications, their availability, or for any transactions made between you and such third parties. We will not be liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any such content, goods or services available on or through any third party websites, content or mobile application.

    13. Indemnification

    You agree to indemnify, defend and hold harmless, Onavo and its managers, directors, shareholders, employees, sub-contractors, agents, licensors and anyone acting on Onavo's behalf, at your own expense and immediately after receiving a written notice from us, from and against any damages, loss, costs, expenses and payments, including reasonable attorney's fees and legal expenses, resulting from any complaint, claim, or demand, arising from, or in connection with your use of the Services, the content that you upload or provide through the Services, any communications that you convey through the Services, or your breach of this Agreement, or any other terms, rules or regulations applicable to the Services, or your violation, or infringement of other persons rights. The foregoing indemnity shall not apply to consumers habitually resident in the European Union.

    14. Notice and Modification to Terms

    Onavo reserves the right to modify the terms and conditions of this Agreement or its policies relating to the Services where required or desirable for legal, technical, security or business efficiency reasons. Unless otherwise required by law, we will, as far as practicable, provide you at least 30 days' reasonable notice of amendments to our terms and conditions by notice on our Website, the Apps and/or by other available communications. Changes to these terms and conditions shall become effective no sooner than 30 days after we provide notice of planned changes.

    Continued use of the Services after any such notice period s shall constitute your acceptance to such changes. If you do not agree with any of the amended terms, then you must avoid any further use of the Services. The date at the bottom of this Agreement indicates the last date that the Agreement was updated.

    We advise you to periodically read the terms of this Agreement, as they may change from time to time.

    15. Survival

    The provisions of the intellectual property, disclaimer of warranty, limitation of liability, and indemnification sections, and anything else that reasonably should be interpreted as surviving termination shall survive the termination, or expiration of the Agreement.

    16. Contact Information

    All requests for further information should be directed to: support@onavo.com.

    17. Separate Terms and Conditions

    In connection with your use of the Services, you may be asked to agree to policies or terms and conditions in addition to this Agreement. Please read these supplemental policies and terms carefully before making any use of such portions of the Services. Any supplemental terms will not vary or replace this Agreement regarding any use of the Services, unless otherwise expressly stated.

    18. Additional Definitions

    Definitions as used in this Agreement and in communications associated with this Agreement:

    "Content" means the audio and visual information, documents, software, products and services contained in or made available to you in the course of using the Services that is owned by Onavo.

    "Intellectual Property Rights" means unpatented inventions, patent applications, patents, design rights, copyrights, trademarks, service marks, trade names, domain name rights, mask work rights, know-how and other trade secret rights, and all other intellectual property rights, derivatives thereof, and forms of protection of a similar nature anywhere in the world and any goodwill associated therewith.

    "Onavo Technology" means all of Onavo proprietary technology (including software, hardware, products, processes, algorithms, user interfaces, know-how, techniques, designs and other tangible or intangible technical material or information) made available to you by Onavo in providing the Services.

    19. Choice of Law; Disputes; Arbitration; and Venue

    19.1 Choice of Law. This Agreement, as well as any dispute, claim or controversy ("claim") that may arise between you and Onavo, shall be exclusively governed by the laws of California, United States, without regard to the choice or conflicts of law provisions thereof.

    If you are a consumer and habitually reside in a Member State of the EU, the mandatory provisions of consumer law of that Member State will apply for your benefit by operation of law. Similarly, if you are a consumer habitually resident in a Member State of the EU and a competent court of that Member State has jurisdiction over the claim, then you may resolve your claim before that court.

    19.2. Disputes. Our goal is to resolve claims fairly and quickly. Accordingly, for any claim that you have against us, you agree, prior to filing any suit or proceeding, to first contact us and attempt to resolve the claim informally by sending us a written notice of your claim ("Notice"). The Notice should be sent by certified mail addressed to: [Onavo, Inc., Attn: Legal - Arbitration Opt Out, 1601 Willow Road, Menlo Park, CA 94025]. The Notice must (1) include your name, residence address, and the email address and/or mobile telephone number; (2) describe the nature and basis of the claim; and (3) set forth the specific relief sought. This is without prejudice to your statutory rights. [If we cannot reach an agreement to resolve the claim within 30 days after such Notice is received, then either party may, as appropriate in accordance with this Section 19, commence an arbitration proceeding or file a claim in court. ].

    19.3. Special Arbitration Provision and Class Action Waiver Applicable to Users in the US & Canada. Except as provided below, you and we agree that any cause of action, legal claim, or dispute between you and us arising out of or related to these terms or Onavo ("claim(s)") must be resolved by arbitration on an individual basis. Class actions and class arbitrations are not permitted; you and we may bring a claim only on your own behalf and cannot seek relief that would affect other Onavo users. If there is a final judicial determination that any particular claim (or a request for particular relief) cannot be arbitrated in accordance with this provision's limitations, then only that claim (or only that request for relief) may be brought in court. All other claims (or requests for relief) remain subject to this provision.

    Instead of using arbitration, you or we can bring claims in your local "small claims" court, if the rules of that court will allow it. If you don't bring your claims in small claims court (or if you or we appeal a small claims court judgment to a court of general jurisdiction), then the claims must be resolved by binding, individual arbitration. The American Arbitration Association will administer all arbitrations under its Consumer Arbitration Rules. You and we expressly waive a trial by jury.

    The following claims don't have to be arbitrated and may be brought in court: disputes related to intellectual property (like copyrights and trademarks), efforts to interfere with the Services or engage with the Services in unauthorized ways (for example, automated ways). In addition, issues relating to the scope and enforceability of the arbitration provision are for a court to decide.

    This arbitration provision is governed by the Federal Arbitration Act.

    You can opt out of this provision within 30 days of the date that you agreed to these terms. To opt out, you must send your name, residence address, and email address and/or mobile phone number, and a clear statement that you want to opt out of this arbitration agreement, and you must send them here: Onavo, Inc., Attn: Legal - Arbitration Opt Out, 1601 Willow Road, Menlo Park, CA 94025.

    Before you commence arbitration of a claim, you must provide us with a written Notice, as described above in Section 19.2. Before we commence arbitration, we will send you a Notice to your email address (if you have provided it to us), or other appropriate means. If we are unable to resolve a dispute within thirty (30) days after the Notice is received, you or we may commence arbitration.

    We will pay all arbitration filing fees, administration and hearing costs, and arbitrator fees for any arbitration we bring or if your claims seek less than $75,000 and you timely provided us with a Notice, as described above in Section 19.2. For all other claims, the costs and fees of arbitration shall be allocated in accordance with the arbitration provider's rules, including rules regarding frivolous or improper claims.

    For any claim that is not arbitrated or resolved in small claims court, you agree that it will be resolved exclusively in the U.S. District Court for the Northern District of California or a state court located in San Mateo County. You also agree to submit to the personal jurisdiction of either of these courts for the purpose of litigating any such claim.

    The laws of the State of California, to the extent not preempted by or inconsistent with federal law, will govern these Terms and any claim, without regard to conflict of law provisions.

    20. Miscellaneous

    This Agreement comprises the entire agreement between the parties and supersedes all prior or contemporaneous negotiations, discussions or agreements, whether written or oral, between the parties regarding the subject matter contained herein. If any provision of this Agreement is held to be invalid or unenforceable, then such provision shall be construed, as nearly as possible, to reflect the intentions of the invalid or unenforceable provision, with all other provisions remaining in full force and effect. No joint venture, partnership, employment, or agency relationship exists between the parties as a result of this Agreement or use of the Services. The failure of Onavo to enforce any right or provision in this Agreement shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Onavo in writing. The section headings in the Agreement are included for convenience only and shall take no part in the interpretation, or construing of the Agreement. "Including", whether capitalized or not, means without limitation. This Agreement may not be assigned by you without the prior written approval of Onavo and any assignment without such prior written consent shall be void.

    Last Updated: December 14, 2018